Privacy policy

 

This privacy policy notice is served by Wild Swan under the website www.wildswan.online. This Privacy Policy aims to describe how your personal information is collected, used, shared, and protected (by us), when you visit our site or make a purchase.

 

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with on-going customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

Our site is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account or purchases.

 

How do we use cookies and other tracking tools?

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

 

In accordance with the GDPR, we are informing you that we are using cookies on our site.

Our visitors should know how to see what cookies are used and how to manage them properly. They should also learn how they can stop their browser from accepting cookies by changing their browser's settings. However, note that deleting or disabling cookies and other tracking technologies may prevent them from accessing some parts of our site.  

Learn more about cookies here:

https://www.allaboutcookies.org

 

The following links explain how to access cookie settings in various browsers:

·       Cookie settings in Firefox

·       Cookie settings in Internet Explorer

·       Cookie settings in Google Chrome

·       Cookie settings in Safari (OS X)

·       Cookie settings in Safari (iOS)

·       Cookie settings in Android


To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

How our site visitors withdraw their consent:

If you don’t want us to process your data anymore, please contact us at: wildswansheffield@gmail.com or send us mail to: Wild Swan, Exchange Place Studios, Exchange Street, Sheffield, S2 5TR, South Yorkshire, United Kingdom.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at: wildswansheffield@gmail.com or send us mail to: Wild Swan, Exchange Place Studios, Exchange Street, Sheffield, S2 5TR, South Yorkshire, United Kingdom.

 

If you do not agree to any of the above, you may wish to cease viewing this site, and refrain from submitting any of your personal data to us.

© Wild Swan 2020 | Exchange Place Studios, Exchange Street, Sheffield, South Yorkshire, S2 5TR, England